{"id":3736,"date":"2025-04-10T16:31:19","date_gmt":"2025-04-10T16:31:19","guid":{"rendered":"https:\/\/4umadrid.com\/?page_id=3736"},"modified":"2026-10-18T11:14:29","modified_gmt":"2026-10-18T09:14:29","slug":"preguntas-frecuentes-faq","status":"publish","type":"page","link":"https:\/\/4umadrid.com\/en\/contacto\/preguntas-frecuentes-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@500;600;700;800&#038;family=Karla:wght@400;500;600;700&#038;display=swap\" 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0;display:flex;flex-wrap:wrap;gap:10px;justify-content:space-between;font-size:.85rem;color:var(--purple-200)}\n@media(max-width:640px){.hm-pie-marca{text-align:center}.hm-pie-marca .hm-pie-texto{margin-left:auto;margin-right:auto}.hm-pie-sellos{justify-content:center}.hm-pie-cols>div{text-align:center}.hm-pie-legal{justify-content:center;text-align:center}.hm-pie-base{justify-content:center;text-align:center}}\n.hm-hero{position:relative;color:#fff;background:#320a46;overflow:hidden}\n.hm-hero-img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;display:block}\n.hm-hero-velo{position:absolute;inset:0;background:linear-gradient(180deg,rgba(50,10,70,.10) 0%,rgba(31,6,48,.88) 100%),rgba(37,10,54,.60)}\n.hm-hero-caja{position:relative;z-index:2;display:flex;align-items:center;min-height:clamp(500px,62vh,600px);padding:clamp(64px,9vh,104px) 0}\n.hm-hero h1{font-size:clamp(1.95rem,4.5vw,3.2rem);line-height:1.07;margin:0 0 18px;max-width:880px;text-wrap:balance}\n.hm-hero p{font-size:clamp(1.02rem,1.9vw,1.26rem);line-height:1.55;max-width:640px;color:var(--purple-100);margin:0 0 30px}\n.hm-hero-botones{display:flex;flex-wrap:wrap;gap:14px}\n.hm-hero-botones .hm-btn{padding:15px 30px;font-size:1.02rem}\n.hm-hero-datos{display:flex;flex-wrap:wrap;gap:14px 24px;margin-top:32px;font-size:.96rem;color:var(--purple-100)}\n@media(max-width:560px){.hm-hero-caja{min-height:clamp(440px,58vh,520px);padding:clamp(56px,8vh,84px) 0}.hm-hero-botones .hm-btn{width:100%;justify-content:center}.hm-hero-datos{gap:11px 20px;margin-top:26px}}\n.hm-opinar{max-width:1220px;margin:0 auto;padding:0 clamp(18px,4vw,36px)}\n.hm-opinar-fichas{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,400px));gap:22px;justify-content:center;margin-bottom:34px}\n.hm-opinar-ficha{background:#fff;border:1px solid var(--border-subtle);border-radius:20px;padding:26px 24px;text-align:center;box-shadow:0 1px 3px rgba(26,20,32,.08)}\n.hm-opinar-logo{height:32px;width:auto;display:block}\n.hm-opinar-boton{display:flex;align-items:center;justify-content:center;width:100%;min-height:62px;padding:16px 24px;border-radius:14px;background:var(--purple-600);color:#fff!important;font-family:var(--font-display);font-weight:700;font-size:1.18rem;line-height:1.25;transition:background .16s ease,transform .16s ease}\n.hm-opinar-boton:hover{background:var(--purple-800);transform:translateY(-2px);color:#fff!important}\n.hm-opinar-qr{width:248px;height:248px;margin:0 auto;padding:12px;background:#fff;border:1px solid var(--border-subtle);border-radius:14px}\n.hm-opinar-pasos{margin:16px auto 0;max-width:280px;font-size:.97rem;line-height:1.5;color:var(--text-secondary)}\n.hm-opinar-dir{display:block;margin:22px 0 8px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.15rem,3vw,1.4rem);color:var(--purple-700);letter-spacing:-.01em;word-break:break-word}\n.hm-opinar-nota{font-size:.92rem;color:var(--text-secondary);margin:0}\n.hm-copiar{margin-top:16px;background:none;border:1.5px solid var(--border-default);border-radius:11px;padding:12px 20px;min-height:48px;cursor:pointer;font-family:var(--font-display);font-weight:600;font-size:.97rem;color:var(--purple-700);transition:border-color .16s ease,color .16s ease}\n.hm-copiar:hover{border-color:var(--purple-600);color:var(--purple-800)}\n@media(max-width:420px){.hm-opinar-qr{width:190px;height:190px}}\n#opinar{scroll-margin-top:92px}\n.hm-opinar-marca{display:flex;align-items:center;justify-content:center;height:40px;margin-bottom:20px}\n.hm-opinar-logo-g{height:30px}\n.hm-opinar-ficha .hm-opinar-qr{margin:0 auto 14px}\n.hm-opinar-ficha .hm-opinar-pasos{margin:0 auto 20px;max-width:250px}\n.hm-opinar-ficha .hm-opinar-nota{margin:14px 0 0}\n.hm-opinar-pie{text-align:center;max-width:460px;margin:0 auto;padding-top:30px;border-top:1px solid var(--border-subtle)}\n.hm-opinar-pie .hm-opinar-dir{margin:0 0 6px}\n.hm-nota + .hm-subgrupo{margin-top:38px}\n.hm-tel{display:flex;gap:10px}\n.hm-tel select.hm-in{flex:0 0 46%;max-width:46%;min-width:0;padding-right:8px}\n.hm-tel input.hm-in{flex:1 1 auto;min-width:0}\n.hm-cancelar-datos{background:var(--bg-surface-alt);border-radius:14px;padding:18px 20px;margin:0 0 22px}\n.hm-cancelar-datos p{margin:0 0 6px;font-size:1.02rem;line-height:1.5;color:var(--text-primary)}\n.hm-cancelar-datos p:last-child{margin-bottom:0}\n.hm-cancelar-acciones{display:flex;flex-wrap:wrap;gap:12px;align-items:center}\n.hm-aviso-punto-capa{position:fixed;inset:0;background:rgba(30,8,45,.55);display:flex;align-items:center;justify-content:center;padding:20px;z-index:9999;opacity:0;transition:opacity .25s ease}\n.hm-aviso-punto-capa.in{opacity:1}\n.hm-aviso-punto-caja{background:#fff;border-radius:20px;max-width:440px;width:100%;padding:32px;box-shadow:0 30px 70px rgba(30,8,45,.4);position:relative;transform:translateY(10px);transition:transform .25s ease}\n.hm-aviso-punto-capa.in .hm-aviso-punto-caja{transform:translateY(0)}\n.hm-aviso-punto-cerrar{position:absolute;top:14px;right:14px;width:32px;height:32px;border-radius:50%;border:none;background:var(--bg-surface-alt);color:var(--text-secondary);font-size:1.2rem;line-height:1;cursor:pointer;display:flex;align-items:center;justify-content:center}\n.hm-aviso-punto-tit{font-family:var(--font-display);font-weight:800;font-size:1.2rem;color:var(--purple-800);margin:0 0 12px;padding-right:24px}\n.hm-aviso-punto-txt{font-size:1rem;line-height:1.55;color:var(--text-secondary);margin:0 0 22px}\n.hm-aviso-punto-caja .hm-btn{width:100%;padding:13px}\n<\/style>\n<div class=\"hm-wrap\" style=\"font-family:var(--font-body)\">\n<script>document.documentElement.className+=' hm-js';setTimeout(function(){var e=document.querySelectorAll('.reveal');for(var i=0;i < e.length;i++){e[i].classList.add('in');}},3500);<\/script><\/p>\n<header class=\"hm-header\">\n<div class=\"hm-nav-inner\">\n<a href=\"https:\/\/4umadrid.com\/\" aria-label=\"4U Madrid Walking Tour \u2014 Ir al inicio\" style=\"display:flex;align-items:center;flex-shrink:0\"><br \/>\n<img decoding=\"async\" src=\"https:\/\/4umadrid.com\/wp-content\/uploads\/2026\/07\/nh-logo-morado.png\" alt=\"4U Madrid Walking Tour\" style=\"height:64px;width:193px;object-fit:cover;object-position:center\"><br \/>\n<\/a><\/p>\n<nav class=\"hm-desktop\" aria-label=\"Principal\" style=\"display:flex;gap:20px;align-items:center;flex-shrink:0\">\n<div class=\"hm-has-drop\"><a class=\"hm-navlink\" href=\"https:\/\/4umadrid.com\/tours-en-madrid\/\">Tours <svg class=\"hm-caret\" width=\"11\" height=\"11\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\"><path d=\"M5 9l7 7 7-7\"\/><\/svg><\/a><\/p>\n<div class=\"hm-drop\"><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/madrid-free-tour-historia-y-curiosidades\/\"><span class=\"hm-drop-tit\">Madrid: historia y curiosidades<\/span><span class=\"hm-drop-sub\">En espa\u00f1ol \u00b7 todos los d\u00edas 11:15 am<\/span><\/a><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/madrid-free-tour-history-and-curiosities\/\"><span class=\"hm-drop-tit\">Madrid: history and curiosities<\/span><span class=\"hm-drop-sub\">In English \u00b7 Monday to Friday, 11:15 am<\/span><\/a><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/el-prado-un-viaje-a-traves-del-arte-y-sus-secretos\/\"><span class=\"hm-drop-tit\">El Prado: arte y secretos<\/span><span class=\"hm-drop-sub\">Visita privada \u00b7 hora a convenir<\/span><\/a><span class=\"hm-drop-sep\"><\/span><a class=\"hm-drop-all\" href=\"https:\/\/4umadrid.com\/tours-en-madrid\/\">Todos los recorridos<\/a><\/div>\n<\/div>\n<div class=\"hm-has-drop\"><a class=\"hm-navlink\" href=\"https:\/\/4umadrid.com\/recomendaciones-en-madrid\/\">Qu\u00e9 ver <svg class=\"hm-caret\" width=\"11\" height=\"11\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\"><path d=\"M5 9l7 7 7-7\"\/><\/svg><\/a><\/p>\n<div class=\"hm-drop\"><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/recomendaciones-en-madrid\/museos-que-no-te-puedes-perder\/\"><span class=\"hm-drop-tit\">Museos<\/span><\/a><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/recomendaciones-en-madrid\/palacios-de-madrid\/\"><span class=\"hm-drop-tit\">Palacios de Madrid<\/span><\/a><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/recomendaciones-en-madrid\/sitios-religiosos-madrid\/\"><span class=\"hm-drop-tit\">Sitios religiosos<\/span><\/a><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/recomendaciones-en-madrid\/parques-y-jardines-madrid\/\"><span class=\"hm-drop-tit\">Parques y jardines<\/span><\/a><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/recomendaciones-en-madrid\/mas-por-conocer-madrid\/\"><span class=\"hm-drop-tit\">M\u00e1s por conocer<\/span><\/a><a class=\"hm-drop-link\" href=\"https:\/\/4umadrid.com\/recomendaciones-en-madrid\/donde-comer-en-madrid\/\"><span class=\"hm-drop-tit\">\u00bfD\u00f3nde comer en Madrid?<\/span><\/a><span class=\"hm-drop-sep\"><\/span><a class=\"hm-drop-all\" href=\"https:\/\/4umadrid.com\/recomendaciones-en-madrid\/\">Todas las recomendaciones<\/a><\/div>\n<\/div>\n<div class=\"hm-has-drop\">\n<a class=\"hm-navlink\" href=\"https:\/\/4umadrid.com\/blog-madrid\/\">Blog <svg class=\"hm-caret\" width=\"11\" height=\"11\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"3\" stroke-linecap=\"round\"><path d=\"M5 9l7 7 7-7\"\/><\/svg><\/a><br \/>\n<!--BLOG_MEGA--><\/p>\n<div class=\"hm-mega\">\n<div><a class=\"hm-mega-col-title\" href=\"https:\/\/4umadrid.com\/category\/guia-madrid\/\">Gu\u00eda de Madrid<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/que-ver-madrid-de-los-austrias-ruta-a-pie\/\">Qu\u00e9 ver en el Madrid de los Austrias: ruta a pie por sus\u2026<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/que-ver-en-madrid-en-3-dias-itinerario-completo-consejos-y-lugares-imprescindibles\/\">Qu\u00e9 ver en Madrid en 3 d\u00edas: itinerario completo y consej\u2026<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/8-secretos-para-descubrir-en-madrid\/\">8 secretos de Madrid que casi nadie conoce<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/madrid-en-cifras\/\">Madrid en cifras: r\u00e9cords y datos que sorprenden<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/oda-a-madrid\/\">Madrid rom\u00e1ntico: los rincones m\u00e1s bonitos para ir en par\u2026<\/a><\/div>\n<div><a class=\"hm-mega-col-title\" href=\"https:\/\/4umadrid.com\/category\/historias-curiosidades-madrid\/\">Historias y Curiosidades<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/muertos-y-santos\/\">Todos los Santos y D\u00eda de Muertos: tradiciones en Espa\u00f1a\u2026<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/agua-va\/\">\u00a1Agua va!: la costumbre m\u00e1s sucia del Madrid antiguo<\/a><\/div>\n<div><a class=\"hm-mega-col-title\" href=\"https:\/\/4umadrid.com\/category\/free-tours-rutas-madrid\/\">Tours y Rutas<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/conoce-el-barrio-de-las-letras-historia-viva-entre-cafes-y-literatura\/\">Barrio de las Letras: historia viva entre caf\u00e9s y literat\u2026<\/a><a class=\"hm-mega-link\" href=\"https:\/\/4umadrid.com\/preciados-una-calle-muy-madrilena-y-comercial\/\">Calle de Preciados: historia de la v\u00eda m\u00e1s comercial de M\u2026<\/a><\/div>\n<div><a 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class=\"hm-hero-int-caja\">\n<div class=\"hm-cont\" style=\"width:100%;padding:0 clamp(18px,4vw,36px)\">\n<div class=\"hm-eyebrow\" style=\"color:var(--gold-300)\">Todo lo que sueles preguntarnos<\/div>\n<h1 class=\"reveal in d1\">Preguntas frecuentes<\/h1>\n<p class=\"reveal in d2\">C\u00f3mo funciona la libre aportaci\u00f3n, qu\u00e9 incluye el recorrido y qu\u00e9 conviene saber antes de venir.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<p><!-- EL MODELO --><\/p>\n<section class=\"hm-sec\">\n<div class=\"hm-cont-estrecho\">\n<div class=\"reveal\" style=\"margin-bottom:34px\">\n<div class=\"hm-eyebrow\">C\u00f3mo funciona<\/div>\n<h2 class=\"hm-h2\">La libre aportaci\u00f3n, explicada<\/h2>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfQu\u00e9 significa que el tour sea de libre aportaci\u00f3n?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">Es un recorrido de aportaci\u00f3n libre. Reservas tu plaza sin pagar nada por adelantado y, al finalizar, cada persona valora el trabajo y la experiencia con la cantidad que considere oportuna. Como referencia, la contribuci\u00f3n habitual de los viajeros suele estar entre los 10\u20ac y 30\u20ac por persona.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfCu\u00e1nto se suele aportar?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">Es un recorrido de aportaci\u00f3n libre: cada persona valora el trabajo y la experiencia con la cantidad que considere oportuna. Como referencia, la contribuci\u00f3n habitual de los viajeros suele estar entre los 10\u20ac y 30\u20ac por persona.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfSe paga en efectivo o con tarjeta?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">La aportaci\u00f3n se entrega en mano al terminar el recorrido, as\u00ed que lo m\u00e1s c\u00f3modo es llevar algo de efectivo. Si prefieres otra forma de pago, com\u00e9ntaselo a tu gu\u00eda al empezar y lo resolv\u00e9is.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p><!-- LA RESERVA --><\/p>\n<section class=\"hm-sec\" style=\"background:var(--bg-surface)\">\n<div class=\"hm-cont-estrecho\">\n<div class=\"reveal\" style=\"margin-bottom:34px\">\n<div class=\"hm-eyebrow\">Antes de venir<\/div>\n<h2 class=\"hm-h2\">Reservas, horarios y cancelaciones<\/h2>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfHace falta reservar?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">No es obligatorio. Puedes presentarte en la Puerta del Sol y unirte al grupo <strong>sin reserva previa<\/strong>, y da igual que vengas solo: el m\u00ednimo de dos personas es para que el recorrido salga, no un requisito para ti. Si ese d\u00eda hay salida, te unes sin m\u00e1s. Lo \u00fanico que conviene es comprobar que la hay, y reservar es la forma m\u00e1s segura de saberlo: no se paga nada por adelantado y cancelar no tiene coste.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfPuedo unirme si el recorrido ya ha empezado?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">S\u00ed. Si ese d\u00eda hay salida y nos ves con el paraguas morado por el centro con el grupo ya en marcha, ac\u00e9rcate y \u00fanete sin m\u00e1s. No hace falta avisar ni dar explicaciones: el gu\u00eda te pone al d\u00eda en un minuto y sigues el recorrido con el resto.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfCu\u00e1nto dura el recorrido?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">Unas dos horas y cuarto, caminando por el centro hist\u00f3rico y con paradas por el camino. El recorrido del Museo del Prado dura algo m\u00e1s, unas dos horas y media.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfPuedo cancelar si me surge algo?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">S\u00ed, y sin coste. Puedes cancelar t\u00fa mismo en un clic desde el enlace \u00abCancelar mi reserva\u00bb del correo de confirmaci\u00f3n, hasta el momento de la salida. Como no pagas nada por adelantado, cancelar no te supone ning\u00fan gasto; al hacerlo liberamos la plaza para otra persona y os llega un aviso a ti y a nosotros.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfQu\u00e9 pasa si llueve?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">El recorrido se hace igualmente, con lluvia o con sol. Solo tienes que traer paraguas o chubasquero. Nosotros llevamos el nuestro, que adem\u00e1s es la se\u00f1al para encontrarnos.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfQu\u00e9 debo llevar?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">Calzado c\u00f3modo, sobre todo. En verano, agua y algo para el sol; en invierno, abrigo. El resto lo ponemos nosotros.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p><!-- EL RECORRIDO --><\/p>\n<section class=\"hm-sec\">\n<div class=\"hm-cont-estrecho\">\n<div class=\"reveal\" style=\"margin-bottom:34px\">\n<div class=\"hm-eyebrow\">Durante el paseo<\/div>\n<h2 class=\"hm-h2\">El recorrido y los gu\u00edas<\/h2>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfEn qu\u00e9 idiomas hac\u00e9is los recorridos?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">En espa\u00f1ol y en ingl\u00e9s, con gu\u00edas locales en ambos casos. Al reservar eliges el idioma del recorrido.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfQu\u00e9 rutas ofrec\u00e9is?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">El recorrido esencial por el Madrid de los Austrias, en espa\u00f1ol y en ingl\u00e9s, y una visita al Museo del Prado en formato privado. Puedes verlas todas en la p\u00e1gina de recorridos.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfQui\u00e9n va a ser mi gu\u00eda?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">Un gu\u00eda local que conoce la ciudad de primera mano y lleva a\u00f1os contando su historia. Puedes conocer al equipo en la p\u00e1gina de nuestros gu\u00edas.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfEs apto para ni\u00f1os o para personas mayores?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">S\u00ed. Es un paseo tranquilo por el centro, con paradas frecuentes y sin tramos exigentes. Si necesitas un ritmo m\u00e1s pausado o vienes con carrito, av\u00edsanos al reservar y lo tenemos en cuenta.<\/p>\n<\/div>\n<\/div>\n<div class=\"hm-faq reveal\" style=\"border-bottom:1px solid var(--border-default)\"><button class=\"hm-faq-btn\" style=\"width:100%;background:none;border:none;cursor:pointer;text-align:left;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:22px 4px;font-family:var(--font-display);font-weight:700;font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-primary)\"><span>\u00bfLos grupos son muy grandes?<\/span><span class=\"hm-faq-sign\" style=\"flex-shrink:0;width:32px;height:32px;border-radius:50%;background:var(--purple-50);color:var(--purple-600);display:flex;align-items:center;justify-content:center;font-size:1.3rem;transition:transform .2s ease\">+<\/span><\/button><\/p>\n<div class=\"hm-faq-panel\" style=\"max-height:0;overflow:hidden;transition:max-height .3s ease\">\n<p style=\"margin:0 0 22px;font-size:1.08rem;line-height:1.6;color:var(--text-secondary);padding-right:44px\">Trabajamos con grupos reducidos, para que puedas escuchar bien y preguntar sin agobios. Los gu\u00edas van con tel\u00e9fono por si surge cualquier imprevisto durante el recorrido.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<p><!-- CIERRE --><\/p>\n<section class=\"hm-sec-ajustada\" style=\"background:var(--purple-900);color:#fff\">\n<div class=\"reveal\" style=\"max-width:820px;margin:0 auto;text-align:center\">\n<h2 class=\"hm-h2\" style=\"margin-bottom:16px\">\u00bfTe queda alguna duda?<\/h2>\n<p style=\"font-size:1.08rem;line-height:1.6;color:var(--purple-100);margin:0 0 30px\">Escr\u00edbenos y te contestamos. Preferimos resolverlo antes de que vengas que dejarte con la duda.<\/p>\n<div style=\"display:flex;flex-wrap:wrap;gap:16px;justify-content:center\">\n<a class=\"hm-btn hm-btn-gold\" href=\"https:\/\/4umadrid.com\/tours-en-madrid\/\" style=\"padding:16px 34px;font-size:1.05rem\">Ver los recorridos<\/a><br \/>\n<a class=\"hm-btn hm-btn-ghost-light\" href=\"https:\/\/4umadrid.com\/contacto\/\" style=\"padding:16px 32px;font-size:1.05rem\">Contactar<\/a>\n<\/div>\n<\/div>\n<\/section>\n<p><\/main><br \/>\n<a href=\"https:\/\/wa.me\/34633717016?text=Hola%2C%20tengo%20una%20duda%20sobre%20los%20tours%20de%204U%20Madrid.\" target=\"_blank\" rel=\"noopener\" aria-label=\"Escr\u00edbenos por WhatsApp\" style=\"position:fixed;right:20px;bottom:20px;z-index:999;width:58px;height:58px;border-radius:50%;background:#25D366;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 18px rgba(0,0,0,.25)\"><br \/>\n<svg width=\"30\" height=\"30\" viewBox=\"0 0 448 512\" fill=\"#fff\"><path d=\"M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z\"\/><\/svg><br \/>\n<\/a><\/p>\n<footer style=\"background:var(--purple-900);color:#fff;padding:clamp(52px,7vw,76px) clamp(18px,4vw,36px) 34px\">\n<div class=\"hm-pie-grid\">\n<div class=\"hm-pie-marca\">\n<a href=\"https:\/\/4umadrid.com\/\" aria-label=\"4U Madrid Walking Tour \u2014 Ir al inicio\" style=\"display:inline-flex;margin-bottom:16px\"><br \/>\n<img decoding=\"async\" src=\"https:\/\/4umadrid.com\/wp-content\/uploads\/2026\/07\/nh-logo-blanco.png\" alt=\"4U Madrid Walking Tour\" style=\"height:56px;width:200px;object-fit:cover;object-position:center\"><br \/>\n<\/a><\/p>\n<p class=\"hm-pie-texto\">Somos el paraguas morado de la Puerta del Sol. 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'hm-aviso-error' : 'hm-aviso-ok');\naviso.textContent = texto;\naviso.style.display = 'block';\naviso.scrollIntoView({ behavior: 'smooth', block: 'center' });\n}\nfunction ocultar() { if (aviso) aviso.style.display = 'none'; }\nfunction nodo(etiqueta, clase, estilo, texto) {\nvar n = document.createElement(etiqueta);\nif (clase) n.className = clase;\nif (estilo) n.setAttribute('style', estilo);\nif (texto) n.textContent = texto;\nreturn n;\n}\nvar rutaPagina = location.pathname;\nvar EN = rutaPagina === '\/en' || rutaPagina.indexOf('\/en\/') === 0;\nfunction tr(es, en) { return EN ? en : es; }\nvar PAISES = [\n'ES|Espa\u00f1a|Spain|34|9|9', 'MX|M\u00e9xico|Mexico|52|10|10', 'CO|Colombia|Colombia|57|10|10',\n'AR|Argentina|Argentina|54|10|11', 'CL|Chile|Chile|56|9|9', 'PE|Per\u00fa|Peru|51|9|9',\n'US|Estados Unidos|United States|1|10|10', 'GB|Reino Unido|United Kingdom|44|9|10',\n'FR|Francia|France|33|9|9', 'DE|Alemania|Germany|49|7|13', 'IT|Italia|Italy|39|6|11',\n'PT|Portugal|Portugal|351|9|9',\n'AD|Andorra|Andorra|376|6|9', 'AE|Emiratos \u00c1rabes Unidos|United Arab Emirates|971|8|9',\n'AT|Austria|Austria|43|7|13', 'AU|Australia|Australia|61|9|9', 'BE|B\u00e9lgica|Belgium|32|8|9',\n'BG|Bulgaria|Bulgaria|359|8|9', 'BO|Bolivia|Bolivia|591|7|8', 'BR|Brasil|Brazil|55|10|11',\n'CA|Canad\u00e1|Canada|1|10|10', 'CH|Suiza|Switzerland|41|9|9', 'CN|China|China|86|11|11',\n'CR|Costa Rica|Costa Rica|506|8|8', 'CU|Cuba|Cuba|53|8|8', 'CY|Chipre|Cyprus|357|8|8',\n'CZ|Chequia|Czechia|420|9|9', 'DK|Dinamarca|Denmark|45|8|8',\n'DO|Rep\u00fablica Dominicana|Dominican Republic|1|10|10', 'DZ|Argelia|Algeria|213|8|9',\n'EC|Ecuador|Ecuador|593|8|9', 'EE|Estonia|Estonia|372|7|8', 'EG|Egipto|Egypt|20|9|10',\n'FI|Finlandia|Finland|358|6|12', 'GR|Grecia|Greece|30|10|10', 'GT|Guatemala|Guatemala|502|8|8',\n'HK|Hong Kong|Hong Kong|852|8|8', 'HN|Honduras|Honduras|504|8|8', 'HR|Croacia|Croatia|385|8|9',\n'HU|Hungr\u00eda|Hungary|36|8|9', 'ID|Indonesia|Indonesia|62|9|12', 'IE|Irlanda|Ireland|353|7|9',\n'IL|Israel|Israel|972|8|9', 'IN|India|India|91|10|10', 'IS|Islandia|Iceland|354|7|7',\n'JP|Jap\u00f3n|Japan|81|9|10', 'KE|Kenia|Kenya|254|9|9', 'KR|Corea del Sur|South Korea|82|9|10',\n'KW|Kuwait|Kuwait|965|8|8', 'LT|Lituania|Lithuania|370|8|8', 'LU|Luxemburgo|Luxembourg|352|8|9',\n'LV|Letonia|Latvia|371|8|8', 'MA|Marruecos|Morocco|212|9|9', 'MT|Malta|Malta|356|8|8',\n'MY|Malasia|Malaysia|60|9|10', 'NG|Nigeria|Nigeria|234|8|10', 'NI|Nicaragua|Nicaragua|505|8|8',\n'NL|Pa\u00edses Bajos|Netherlands|31|9|9', 'NO|Noruega|Norway|47|8|8',\n'NZ|Nueva Zelanda|New Zealand|64|8|10', 'PA|Panam\u00e1|Panama|507|7|8',\n'PH|Filipinas|Philippines|63|10|10', 'PK|Pakist\u00e1n|Pakistan|92|10|10', 'PL|Polonia|Poland|48|9|9',\n'PR|Puerto Rico|Puerto Rico|1|10|10', 'PY|Paraguay|Paraguay|595|8|9', 'QA|Catar|Qatar|974|8|8',\n'RO|Ruman\u00eda|Romania|40|9|9', 'RS|Serbia|Serbia|381|8|9', 'RU|Rusia|Russia|7|10|10',\n'SA|Arabia Saud\u00ed|Saudi Arabia|966|9|9', 'SE|Suecia|Sweden|46|7|10',\n'SG|Singapur|Singapore|65|8|8', 'SI|Eslovenia|Slovenia|386|8|8', 'SK|Eslovaquia|Slovakia|421|9|9',\n'SV|El Salvador|El Salvador|503|8|8', 'TH|Tailandia|Thailand|66|8|9', 'TN|T\u00fanez|Tunisia|216|8|8',\n'TR|Turqu\u00eda|Turkey|90|10|10', 'TW|Taiw\u00e1n|Taiwan|886|8|9', 'UA|Ucrania|Ukraine|380|9|9',\n'UY|Uruguay|Uruguay|598|8|9', 'VE|Venezuela|Venezuela|58|10|10', 'VN|Vietnam|Vietnam|84|9|10',\n'ZA|Sud\u00e1frica|South Africa|27|9|9',\n'XX|Otro pa\u00eds|Other country||8|15'\n];\nvar PRINCIPALES = ['ES', 'MX', 'CO', 'AR', 'CL', 'PE', 'US', 'GB', 'FR', 'DE', 'IT', 'PT'];\nvar MAPA_PAISES = {};\nPAISES.forEach(function (linea) {\nvar p = linea.split('|');\nMAPA_PAISES[p[0]] = { iso: p[0], es: p[1], en: p[2], d: p[3], min: parseInt(p[4], 10), max: parseInt(p[5], 10) };\n});\nfunction nombrePais(p) { return EN ? p.en : p.es; }\nfunction opcion(valor, texto, desactivada) {\nvar o = document.createElement('option');\no.value = valor;\no.textContent = texto;\nif (desactivada) o.disabled = true;\nreturn o;\n}\nvar selPrefijo = form.querySelector('[name=\"telefono_prefijo\"]');\nvar inpNumero = form.querySelector('[name=\"telefono_numero\"]');\nvar ayudaTel = document.getElementById('hmAyudaTel');\nif (selPrefijo) {\nselPrefijo.appendChild(opcion('', tr('Elige tu pa\u00eds', 'Choose your country'), false));\nPRINCIPALES.forEach(function (iso) {\nvar p = MAPA_PAISES[iso];\nselPrefijo.appendChild(opcion(iso, nombrePais(p) + ' (+' + p.d + ')', false));\n});\nselPrefijo.appendChild(opcion('', '\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500', true));\nvar resto = Object.keys(MAPA_PAISES).filter(function (iso) {\nif (iso === 'XX') return false;\nreturn PRINCIPALES.indexOf(iso) === -1;\n});\nresto.sort(function (a, b) {\nreturn nombrePais(MAPA_PAISES[a]).localeCompare(nombrePais(MAPA_PAISES[b]), EN ? 'en' : 'es');\n});\nresto.forEach(function (iso) {\nvar p = MAPA_PAISES[iso];\nselPrefijo.appendChild(opcion(iso, nombrePais(p) + ' (+' + p.d + ')', false));\n});\nselPrefijo.appendChild(opcion('XX', tr('Otro pa\u00eds (escribe el n\u00famero completo con +)', 'Other country (type the full number with +)'), false));\nselPrefijo.setAttribute('aria-label', tr('Prefijo del pa\u00eds', 'Country code'));\n}\nif (inpNumero) inpNumero.setAttribute('placeholder', tr('Tu n\u00famero', 'Your number'));\nif (EN) {\nif (ayudaTel) ayudaTel.textContent = 'Choose your country code and type your number. We only use it to reach you on the day if needed.';\n}\nfunction numeroSospechoso(d) {\nvar vistas = {};\nvar distintas = 0;\nvar ascendente = 1;\nvar descendente = 1;\nvar maxAsc = 1;\nvar maxDesc = 1;\nfor (var i = 0; i < d.length; i++) {\nvar c = d.charAt(i);\nif (!vistas[c]) { vistas[c] = 1; distintas++; }\nif (i > 0) {\nvar dif = d.charCodeAt(i) - d.charCodeAt(i - 1);\nascendente = dif === 1 ? ascendente + 1 : 1;\ndescendente = dif === -1 ? descendente + 1 : 1;\nif (ascendente > maxAsc) maxAsc = ascendente;\nif (descendente > maxDesc) maxDesc = descendente;\n}\n}\nif (distintas <= 2) return true;\nif (maxAsc >= 6) return true;\nif (maxDesc >= 6) return true;\nreturn false;\n}\nfunction construirTelefono(iso, bruto) {\nvar p = MAPA_PAISES[iso];\nif (!p) return { error: tr('Elige el prefijo de tu pa\u00eds.', 'Choose your country code.') };\nvar crudo = String(bruto || '').replace(\/^\\s+|\\s+$\/g, '');\nif (crudo === '') return { error: tr('El tel\u00e9fono es obligatorio: lo usamos para avisarte si hace falta.', 'A phone number is required: we only use it to reach you if needed.') };\nvar digitos = crudo.replace(\/\\D\/g, '');\nvar aviso = tr(' Si crees que es un error, escr\u00edbenos por WhatsApp.', ' If you think this is a mistake, message us on WhatsApp.');\nvar sospechoso = tr('Ese tel\u00e9fono no parece real. Escribe un n\u00famero al que podamos localizarte.', 'That phone number does not look real. Please enter a number where we can reach you.');\nif (iso === 'XX') {\nif (crudo.charAt(0) !== '+') return { error: tr('Escribe el n\u00famero completo empezando por + y el prefijo de tu pa\u00eds.', 'Type the full number starting with + and your country code.') };\nif (digitos.length < p.min) return { error: tr('El n\u00famero es demasiado corto.', 'The number is too short.') };\nif (digitos.length > p.max) return { error: tr('El n\u00famero es demasiado largo.', 'The number is too long.') };\nif (numeroSospechoso(digitos.slice(2))) return { error: sospechoso + aviso };\nreturn { valor: '+' + digitos.slice(0, 2) + ' ' + digitos.slice(2) };\n}\nif (crudo.charAt(0) === '+') {\nif (digitos.indexOf(p.d) !== 0) return { error: tr('El prefijo del n\u00famero no coincide con el pa\u00eds elegido.', 'The number prefix does not match the chosen country.') };\ndigitos = digitos.slice(p.d.length);\n} else if (digitos.indexOf('00' + p.d) === 0) {\ndigitos = digitos.slice(p.d.length + 2);\n}\nif (iso !== 'IT') digitos = digitos.replace(\/^0+\/, '');\nif (digitos.length < p.min || digitos.length > p.max) {\nvar esperado = p.min === p.max ? String(p.min) : (p.min + '-' + p.max);\nreturn { error: tr('El tel\u00e9fono de ' + nombrePais(p) + ' debe tener ' + esperado + ' d\u00edgitos, sin el prefijo +' + p.d + '. Rev\u00edsalo, por favor.', 'A phone number from ' + nombrePais(p) + ' should have ' + esperado + ' digits, without the +' + p.d + ' prefix. Please check it.') };\n}\nif (numeroSospechoso(digitos)) return { error: sospechoso + aviso };\nreturn { valor: '+' + p.d + ' ' + digitos };\n}\nfunction minimaLocal() {\nvar d = new Date(Date.now() + 24 * 3600000);\nreturn d.getFullYear() + '-' + String(d.getMonth() + 1).padStart(2, '0') + '-' + String(d.getDate()).padStart(2, '0');\n}\nif (campoFecha) campoFecha.min = minimaLocal();\nif (URL_SCRIPT) {\nfetch(URL_SCRIPT)\n.then(function (r) { return r.json(); })\n.then(function (j) {\nif (!j) return;\nif (!j.ok) return;\nif (!j.dias) return;\nif (!j.dias.length) return;\ndisponibles = j.dias;\nif (campoFecha) {\ncampoFecha.min = j.dias[0];\ncampoFecha.max = j.dias[j.dias.length - 1];\n}\n})\n.catch(function () {  });\n}\nif (campoFecha) {\ncampoFecha.addEventListener('change', function () {\ncampoFecha.classList.remove('hm-in-error');\nif (!disponibles || !campoFecha.value) return;\nif (disponibles.indexOf(campoFecha.value) === -1) {\ncampoFecha.classList.add('hm-in-error');\nmostrar('error', 'Ese dia no tenemos salida. Prueba con otra fecha.');\n} else {\nocultar();\n}\n});\n}\nform.addEventListener('submit', function (ev) {\nev.preventDefault();\nocultar();\nvar datos = {};\nnew FormData(form).forEach(function (v, k) { datos[k] = v; });\ndatos.consentimiento = !!form.querySelector('[name=\"consentimiento\"]').checked;\nif (!datos.email || !\/^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$\/.test(datos.email)) {\nmostrar('error', tr('Escribe un correo electr\u00f3nico v\u00e1lido.', 'Please enter a valid email address.'));\nreturn;\n}\nif (inpNumero) inpNumero.classList.remove('hm-in-error');\nif (selPrefijo) selPrefijo.classList.remove('hm-in-error');\nvar tel = construirTelefono(datos.telefono_prefijo, datos.telefono_numero);\nif (tel.error) {\nif (inpNumero) inpNumero.classList.add('hm-in-error');\nif (selPrefijo) selPrefijo.classList.add('hm-in-error');\nmostrar('error', tel.error);\nreturn;\n}\ndatos.telefono = tel.valor;\ndelete datos.telefono_prefijo;\ndelete datos.telefono_numero;\nif (!datos.consentimiento) {\nmostrar('error', tr('Para reservar hace falta aceptar las condiciones y la pol\u00edtica de privacidad.', 'To book you need to accept the terms and the privacy policy.'));\nreturn;\n}\nif (disponibles) {\nif (disponibles.indexOf(datos.fecha) === -1) {\nmostrar('error', 'Ese dia no tenemos salida. Elige otra fecha.');\nreturn;\n}\n}\nif (!URL_SCRIPT) {\nmostrar('error', 'El formulario todavia no esta conectado. Escribenos por WhatsApp y lo resolvemos al momento.');\nreturn;\n}\nif (boton) { boton.disabled = true; boton.textContent = 'Enviando...'; }\nfetch(URL_SCRIPT, {\nmethod: 'POST',\nheaders: { 'Content-Type': 'text\/plain;charset=utf-8' },\nbody: JSON.stringify(datos)\n})\n.then(function (r) { return r.json(); })\n.then(function (j) {\nvar mensajeError = 'No se ha podido completar la reserva.';\nif (j) {\nif (j.error) mensajeError = j.error;\n}\nif (!j || !j.ok) throw new Error(mensajeError);\nif (window.hmEvento) {\nwindow.hmEvento('generate_lead', { idioma_tour: datos.idioma, personas: Number(datos.personas) || 1 });\n}\ntry {\npintarExito(datos, j);\n} catch (e) {\nmostrar('ok', 'Reserva confirmada. Te hemos enviado un correo con los detalles.');\nif (boton) { boton.disabled = true; boton.textContent = 'Reserva confirmada'; }\n}\n})\n.catch(function (e) {\nmostrar('error', e.message + ' Si el problema sigue, escribenos por WhatsApp y te reservamos la plaza.');\nif (boton) { boton.disabled = false; boton.textContent = textoBoton; }\n});\n});\nfunction pintarExito(datos, resp) {\nvar inicio = new Date(resp.inicio);\nvar fin = new Date(resp.fin);\nvar utc = function (d) { return d.toISOString().replace(\/[-:]\/g, '').replace(\/\\.\\d{3}\/, ''); };\nvar punto = 'Puerta del Sol, portal n\u00ba 6, frente a ZapShop, Madrid';\nvar AMP = String.fromCharCode(38);\nvar gcal = 'https:\/\/calendar.google.com\/calendar\/render?action=TEMPLATE' +\nAMP + 'text=' + encodeURIComponent(resp.tour + ' \u2014 4U Madrid') +\nAMP + 'dates=' + utc(inicio) + '\/' + utc(fin) +\nAMP + 'location=' + encodeURIComponent(punto);\nvar ics = ['BEGIN:VCALENDAR', 'VERSION:2.0', 'BEGIN:VEVENT',\n'DTSTART:' + utc(inicio), 'DTEND:' + utc(fin),\n'SUMMARY:' + resp.tour + ' - 4U Madrid',\n'LOCATION:' + punto, 'END:VEVENT', 'END:VCALENDAR'].join('\\r\\n');\nvar fecha = inicio.toLocaleDateString('es-ES', { weekday: 'long', day: 'numeric', month: 'long' });\nvar hora = inicio.toLocaleTimeString('es-ES', { hour: '2-digit', minute: '2-digit' });\nvar caja = nodo('div', 'hm-exito');\nvar icono = nodo('div', 'hm-exito-icono');\nicono.innerHTML = '<svg width=\"34\" height=\"34\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6L9 17l-5-5\"\/><\/svg>';\ncaja.appendChild(icono);\ncaja.appendChild(nodo('h2', 'hm-h2', 'margin-bottom:10px', '\u00a1Reserva confirmada!'));\ncaja.appendChild(nodo('p', 'hm-lead', 'margin:0 auto 6px;max-width:520px', resp.tour));\nvar cuando = nodo('p', null, 'margin:0 auto 18px;font-family:var(--font-display);font-weight:700;font-size:1.25rem;color:var(--purple-700)');\ncuando.textContent = fecha + ' a las ' + hora;\ncaja.appendChild(cuando);\nvar personas = parseInt(datos.personas, 10) || 1;\ncaja.appendChild(nodo('p', 'hm-lead', 'margin:0 auto 20px;max-width:520px',\n'Plazas reservadas: ' + personas + '. Te hemos enviado un correo a ' + (datos.email || 'tu direccion') + ' con todos los detalles.'));\ncaja.appendChild(nodo('p', 'hm-lead', 'margin:0 auto 26px;max-width:520px',\n'Nos vemos en la Puerta del Sol, portal n\u00ba 6, frente a ZapShop. Busca el paraguas morado y llega cinco minutos antes.'));\nvar fila = nodo('div', null, 'display:flex;flex-wrap:wrap;gap:14px;justify-content:center');\nvar bg = nodo('a', 'hm-btn hm-btn-primary', 'padding:14px 28px', 'A\u00f1adir a Google Calendar');\nbg.href = gcal; bg.target = '_blank'; bg.rel = 'noopener';\nfila.appendChild(bg);\nvar bi = nodo('a', 'hm-btn hm-btn-white', 'padding:14px 28px;border:1.5px solid var(--border-default)', 'Descargar para Apple u Outlook');\nbi.href = 'data:text\/calendar;charset=utf-8,' + encodeURIComponent(ics);\nbi.setAttribute('download', 'reserva-4u-madrid.ics');\nfila.appendChild(bi);\ncaja.appendChild(fila);\nform.style.display = 'none';\nocultar();\nform.parentNode.appendChild(caja);\ncaja.scrollIntoView({ behavior: 'smooth', block: 'center' });\n}\n})();\n(function () {\nvar caja = document.getElementById('hmCancelar');\nif (!caja) return;\nvar URL_SCRIPT = caja.getAttribute('data-endpoint') || '';\nvar rutaCancelar = location.pathname;\nvar EN = rutaCancelar === '\/en' || rutaCancelar.indexOf('\/en\/') === 0;\nfunction tr(es, en) { return EN ? en : es; }\nvar raiz = EN ? '\/en' : '';\nvar metaRobots = document.createElement('meta');\nmetaRobots.setAttribute('name', 'robots');\nmetaRobots.setAttribute('content', 'noindex,nofollow');\ndocument.head.appendChild(metaRobots);\nfunction poner(id, texto) {\nvar el = document.getElementById(id);\nif (el) el.textContent = texto;\n}\nif (EN) {\nponer('hmCEyebrow', 'Your booking');\nponer('hmCH1', 'Cancel my booking');\nponer('hmCSub', 'Free of charge and no explanations needed.');\n}\nfunction nodo(etiqueta, clase, estilo, texto) {\nvar n = document.createElement(etiqueta);\nif (clase) n.className = clase;\nif (estilo) n.setAttribute('style', estilo);\nif (texto) n.textContent = texto;\nreturn n;\n}\nfunction vaciar() {\nwhile (caja.firstChild) caja.removeChild(caja.firstChild);\n}\nfunction enlace(texto, href, clase, nueva) {\nvar a = nodo('a', clase, 'padding:13px 26px', texto);\na.setAttribute('href', href);\nif (nueva) {\na.setAttribute('target', '_blank');\na.setAttribute('rel', 'noopener');\n}\nreturn a;\n}\nfunction fallo(texto) {\nvaciar();\ncaja.appendChild(nodo('p', 'hm-lead', 'margin:0 0 20px', texto));\ncaja.appendChild(enlace(tr('Escribir por WhatsApp', 'Message us on WhatsApp'), 'https:\/\/wa.me\/34633717016', 'hm-btn hm-btn-primary', true));\n}\nvar token = '';\ntry {\ntoken = new URLSearchParams(location.search).get('t') || '';\n} catch (err) {\ntoken = '';\n}\nfunction llamar(accion) {\nreturn fetch(URL_SCRIPT, {\nmethod: 'POST',\nheaders: { 'Content-Type': 'text\/plain;charset=utf-8' },\nbody: JSON.stringify({ accion: accion, token: token })\n}).then(function (r) { return r.json(); });\n}\nvar sinConexion = tr('No hemos podido conectar con el sistema de reservas. Escr\u00edbenos por WhatsApp y la cancelamos nosotros.', 'We could not reach the booking system. Message us on WhatsApp and we will cancel it for you.');\nfunction pintarCancelada(yaEstaba) {\nvaciar();\nvar cont = nodo('div', 'hm-exito');\ncont.appendChild(nodo('h2', 'hm-h2', 'margin-bottom:12px', tr('Reserva cancelada', 'Booking cancelled')));\nvar texto = yaEstaba\n? tr('Esta reserva ya estaba cancelada. No tienes que hacer nada m\u00e1s.', 'This booking was already cancelled. There is nothing else you need to do.')\n: tr('Hemos cancelado tu reserva y te hemos enviado un correo para confirmarlo. Si ha sido un error, puedes volver a reservar cuando quieras.', 'We have cancelled your booking and sent you an email to confirm it. If it was a mistake, you can book again whenever you like.');\ncont.appendChild(nodo('p', 'hm-lead', 'margin:0 auto 24px;max-width:520px', texto));\ncont.appendChild(enlace(tr('Reservar de nuevo', 'Book again'), raiz + '\/reservar\/', 'hm-btn hm-btn-gold', false));\ncaja.appendChild(cont);\n}\nfunction pintarReserva(j) {\nvaciar();\nif (j.estado === 'Cancelada') {\npintarCancelada(true);\nreturn;\n}\nvar p = String(j.fecha).split('-');\nvar f = new Date(Number(p[0]), Number(p[1]) - 1, Number(p[2]));\nvar fechaTxt = f.toLocaleDateString(EN ? 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